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Try Kitesurfing
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Frozen Palm Tree

Try Kitesurfing

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AVAILABILITY: In stock (0 items)

PRODUCT TYPE: courses

VENDOR: Frozen Palm Tree

Would you like to cruise around the surface of the water at 50 km/h? Do you want the opportunity to make 10 meter high jumps? If you like water and are ready for an amazing experience that will make you...

€95,95€86,95
Turbo Group Course Kitesurfing
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Frozen Palm Tree

Turbo Group Course Kitesurfing

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AVAILABILITY: In stock (0 items)

PRODUCT TYPE: courses

VENDOR: Frozen Palm Tree

Turbo Group Course Kitesurfing A tightly packed course that is guaranteed to give you an experience you won't soon forget! Turbo is a short course where you will experience kitesurfing and learn a lot of necessary things that will make...

€252,95
Private course Kitesurfing
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Frozen Palm Tree

Private course Kitesurfing

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AVAILABILITY: In stock (0 items)

PRODUCT TYPE: courses

VENDOR: Frozen Palm Tree

Private lessons are for those who want to learn to kitesurf quickly and efficiently! Private lessons are by far the fastest way to learn kitesurfing. One of the advantages of private lessons is that you have the instructor to yourself...

€252,95
Elite kitesurfing lesson
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Frozen Palm Tree

Elite kitesurfing lesson

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AVAILABILITY: In stock (0 items)

PRODUCT TYPE: courses

VENDOR: Frozen Palm Tree

Elite Kitesurfing Group Course Our most popular kitesurfing course is tailored for you who want to learn to kitesurf from scratch, with a focus on safety, freedom and personal development. The Elite course is for you who are interested in...

€362,95

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Do you have questions? Then check our FAQ .
You can of course also be contacted directly via the contact information below:

Customer service

+45 53 53 16 83

Mon-Fri: 9:00 - 20:00
Sat: 10:00 - 20:00
Sun: 10:00 - 20:00

Send us an email - info@frozenpalmtree.dk

FREIGHT

Free delivery on all orders over NOK 999

PAYMENT
We accept the following payment methods:

Visa, MasterCard, Maestro and PayPal. We only withdraw the money from your account when your order has been shipped.

RETURN POLICY

All orders can be returned within 30 days from the time of delivery.

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The sales and delivery conditions below apply to all deliveries of Frozen Palm Tree.

Remember that we at Frozen Palm Tree are always ready to help you. At Amager in Copenhagen you will find our shop and course centre. (Find us on Google maps here ). You are more than welcome to visit us, or contact us by phone: +45 53 53 16 83 or write an email to: info@frozenpalmtree.dk

Freight

The shipping price depends on the country. You can see the price when you add your address in the final step in the checkout before paying.

General information about the company:

Address :

FPT ApS (Frozen Palmtree)
Amager Strandvej 130N,
2300 Copenhagen S
CVR: 38533924

Trust pilot review
You can see what other customers think about us on our Trustpilot page here:

https://dk.trustpilot.com/review/frozenpalmtree.dk

Right of withdrawal

You can return goods that you have bought from us in our return portal which you can find here: https://frozenpalmtree.eu/pages/return

You have a 30-day right of cancellation when shopping at Frozen Palm Tree . The right of withdrawal runs from the day you received the item.

The right of withdrawal can only be exercised if the goods are returned in essentially the same condition and quantity. The right of withdrawal therefore expires if you use the item in a way that obviously significantly reduces the item's sales value. Please note that no right of return is offered on used equipment.

If you have sent in an item for cancellation or complaint, you will always receive an email when we have received the item. In the email, you will receive information about the further process in connection with the processing of your regret/complaint.

Once we have received your package, you will get the money refunded within 10 working days. The shipping costs for using our return label are DKK 0 before clothing and DKK 49 for all other products from Danish addresses. We deduct the amount from the money you get refunded.

The amount will be transferred to the card you paid with or to your bank account when we have received the item back and checked that it complies with the rules for cancellation.

Complaint

When you shop at Frozen Palm Tree You of course have a 24-month right of complaint. This means that you can either have the item repaired, exchanged or a discount on the price, depending on the specific situation. It is of course a requirement that the complaint is justified and that the defect did not arise as a result of incorrect use of the product or other damage-causing behaviour.

You must advertise within a "reasonable time" after you have discovered the lack of the item. If you complain within two months of the defect being discovered, the complaint will always be timely.

Here's how you do it:

  • Fill out this form: https://share.hsforms.com/1U1pDEI1GRkSgXiVUjgwFUQ51gfu
  • Once you have received the "green light" from someone from our team, send the package to us.
  • Once we have received the package, we will review the product and contact you.

Note: We do not accept packages sent by cash on delivery or similar.

Remember that the item must always be sent back in proper packaging.

If you have any further questions. You are always welcome to contact our customer service.

Prices
FPT ApS deals with services and goods within outdoor sports. The prices are daily prices and are drawn within 2 - 4 banking days.

When you do business with FPT ApS, the agreement is concluded in Danish.

At FPT ApS e-shop you can pay with Dankort and Visa/Dankort.

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